Privacy Policy

ERA – LGBTI Equal Rights Association for Western Balkans and Türkiye


(“We”, “us”, “our”) is a regional network of LGBTI organizations committed to advancing human rights through advocacy, research, and capacity building.

We are committed to protecting your privacy and complying with EU Privacy Law, including the General Data Protection Regulation (GDPR). This Privacy Notice (“Notice”) explains how we collect, use, and safeguard your Personal Data when you engage with us, whether through our website, communications, or participation in our activities.

1. WHAT PERSONAL DATA DO WE COLLECT AND WHY?

We collect different types of Personal Data depending on how you interact with us. These include:

  • Newsletter subscriptions: Name and email address, processed with your consent via a third-party provider such as Mailchimp.
  • Donations: Name, email, billing address, and other data required for processing your donation, collected via secure third-party platforms.
  • Event registrations (e.g. conferences, trainings, workshops): Contact information and, where relevant, logistical details for your participation.
  • Scholarship or participation forms: May include Special Categories of Data such as gender identity or sexual orientation, shared only when strictly necessary and always with your consent.
  • Contact forms and direct communications: Name, email, and message content, used to respond to your queries or requests.

We collect this data based on your consent, or when necessary for fulfilling our legitimate interests or legal obligations.

2. WHO DO WE SHARE YOUR DATA WITH?

We work with carefully selected third-party service providers to manage and secure your data. We ensure that all partners handling your data provide protection equal to or greater than EU standards. Your data is not shared outside of the EEA unless appropriate safeguards are in place.

3. CHANGE OF PURPOSE

We will only use your Personal Data for the purpose it was collected. If we ever need to use it for a different purpose, we will inform you and explain the legal basis for doing so.

4. HOW LONG DO WE KEEP YOUR DATA?

We retain your Personal Data only as long as necessary, or until you withdraw consent. Retention periods are guided by our internal Data Retention and Destruction Policy.

5. YOUR RIGHTS

You have the right to:

  • Access your Personal Data
  • Correct incomplete or inaccurate data
  • Request deletion of your data when legally applicable
  • Withdraw consent at any time
  • Object to or restrict processing in specific circumstances
  • Request data portability to another service

To exercise any of these rights, or to file a concern or complaint, please contact:
office@lgbti-era.org

You also have the right to lodge a complaint with your local data protection authority.

6. UPDATES TO THIS POLICY

We may revise this policy to reflect changes in legislation or our practices. Updates will be posted on our website and shared via email where applicable.

7. CONTACT US

ERA – LGBTI Equal Rights Association for Western Balkans and Türkiye
Braće Grim 26, 11000 Belgrade, Serbia
office@lgbti-era.org
www.lgbti-era.org

8. GLOSSARY

  • Personal Data: Any information identifying you as an individual.
  • Processing: Any use of Personal Data (e.g., storing, sharing, analyzing).
  • Special Categories of Data: Sensitive data such as sexual orientation, gender identity, health, etc.
  • EU Privacy Law: GDPR and national data protection laws.
  • Data Subject: The person to whom the Personal Data relates.
  • Supervisory Authority: A national body that oversees GDPR compliance.