About Us

ERA – LGBTI Equal Rights Association for Western Balkans and Turkey is a Regional Association of lesbian, gay, bisexual, trans, intersex, and queer organizations from Albania, Bosnia & Herzegovina, Croatia, Kosovo, Montenegro, North Macedonia, Serbia, Slovenia, and Turkey.

Our projects range from community development to advocacy and capacity-building initiatives. As part of our commitment to organizational excellence, we are seeking proposals from qualified consultancy firms to provide Project Management & Digital Transformation services tailored to the needs of NGOs.

Scope of Work

The selected consultancy firm will be expected to deliver the following services:

• Design and Delivery of an Extensive NGO-Focused Project Management Training
  • Develop a comprehensive curriculum covering all key aspects of project management within the nonprofit sector.
  • Facilitate interactive workshops, seminars, and hands-on sessions, ensuring that participants gain practical skills and knowledge.
  • Customize training materials to address the unique challenges and requirements faced by NGOs.
• Project Planning and Structuring
  • Collaborate with our project teams to create detailed Work Breakdown Structures (WBS) for both ongoing and upcoming projects.
  • Develop Gantt Charts to map out project timelines, dependencies, and resource allocation.
  • Configure and maintain projects in Microsoft Project, ensuring seamless oversight and reporting mechanisms.
• MS Project and Planner Training
  • Provide in-depth training on Microsoft Project and Planner, enabling our staff to effectively plan, track, and manage project milestones.
  • Offer post-training support and troubleshooting to ensure ongoing confidence and proficiency in these tools.
• Integration of Digital Tools (MS 365 and MS Project)
  • Establish a cohesive digital ecosystem that integrates Microsoft 365, MS Project, and other relevant platforms.
  • Create guidelines, processes, and best practices for effective collaboration within our NGO.
• Consultancy and Advisory on Project Management & Digitalization
  • Advise the management team on best practices in project management, process optimization, and digital transformation.
  • Conduct periodic reviews and assessments of project workflows to recommend improvements.
  • Provide strategic insights to align digital tools and methodologies with the NGO’s overarching mission and goals.

Required Qualifications & Expertise

We invite consultancy firms that possess:

• Technical Proficiency in MS 365 and MS Project
  • Expertise in configuring, deploying, and training teams on MS Project, MS Planner, and the broader Microsoft 365 suite.
  • Ability to integrate digital tools to create a seamless project management ecosystem.
• Strong Training & Facilitation Skills
  • Experience in developing and delivering comprehensive training programs (both in-person and online).
  • Skilled at adapting content to different learning styles and levels of technical proficiency.
• Consulting & Advisory Background
  • Proven ability to conduct needs assessments, identify process gaps, and provide strategic recommendations.
• Certifications & Credentials
  • A demonstrated commitment to ongoing professional development and staying current with emerging project management and digitalization trends.

Proposal Submission

Interested firms should include the following in their proposals:

• Company Profile
  • Overview of the firm, highlighting relevant experience and key personnel.
• Methodology and Approach
  • Detailed outline of how you plan to design and deliver the training and consultancy services.
  • Proposed work plan, including timelines, milestones, and deliverables.
• Project Team Composition
  • Names and roles of key consultants/facilitators.
• Financial Proposal
  • Comprehensive cost breakdown (professional fees, software licenses if applicable, travel expenses, etc.).
  • Any additional services or value-added offerings that may be relevant.

Submission Deadline & Contact Information

Please email your complete proposal to office@lgbti-era.org with the subject line “RFP: Project Management & Digitalization Consultancy” by 14/04/2025 Shortlisted firms will be invited for a presentation or virtual meeting to discuss the proposal in more detail.

ERA is an equal-opportunity organization and encourages proposals from diverse, inclusive, and innovative consultancy firms. We look forward to receiving your proposal and partnering with a team that can help us optimize our project management processes and accelerate our digital transformation journey.